"While our fabulous African trip is still fresh in my mind, I want to thank you for making it so special and worry-free. While I valued your always available, always unflappable, always thoughtful input during the advance planning phase for this “trip of a lifetime”, it wasn’t until our ship docked in Cape Town and wonderful, solicitous Greg was there to meet us that I truly breathed freely. From start to finish our trip was perfectly planned and executed and for that we’re indebted to you and Lark Tours.
I don’t know if you remember, but two years ago we had booked a safari with Micato, which we then had to cancel, so when we started planning this year’s trip we contacted them immediately. It was only when they had nothing available to fit our time frame that we considered alternative tour operators. I found Lark’s web site when I began my internet search and was intrigued, but wary. It took me weeks before I actually contacted Lark Tours and spoke with you about creating a trip for us and then it wasn’t until I had spoken with six or seven of Lark’s satisfied customers around the country that I felt comfortable enough to commit to a Lark-planned trip. Now I’m one of those ultra-satisfied Lark customers who can’t wait to tell others about our Lark experience!
As you’re vitally aware, we had a lot of special circumstances that concerned me; Dick’s stroke-related dependence on a walker and inability to walk long distances being primary. You recommended Safari Camp at Ulusaba and Rattray’s at Mala Mala because of their overall excellence, but also because of their flat terrain. You went even further by assuring we had the ideal room location in each case: we blessed your foresight daily and loved our stays at those wonderful lodges. I had requested assistance in navigating the various airport terminals and you over-delivered. Smiling people with signs greeted us inside the terminal and delivered us to smiling people with signs outside the terminal. It was an “embarrassment of riches” but oh so nice! And those same people were invaluable in steering us through the South African Air “departure gauntlet” at the Johannesburg airport.
Dick and I are thoroughly convinced that booking through Lark Tours was one of the smartest decisions we’ve ever made and we’d love to have the opportunity to share our experiences with other prospective Lark travelers. Please feel free to provide our contact information when you feel it might be beneficial."
Most sincerely, Barbara & Dick - Rancho Mirage, CA
"I recently took a 10-day trip with Lark Tours and was extremely happy throughout with my experience. I am a seasoned world traveler, and previously lived and worked in Southern Africa. I was especially pleased with the work of my Lark Tours representative, Basil Camu, who arranged a fantastic itinerary. In his role as travel consultant, Basil is extremely knowledgeable and professional, and pays great attention to every detail. He is unquestionably an expert on travel in Africa. He took great care to give me a thorough advanced briefing on all aspects of the trip. Using Lark Tours, I was able to experience the trip of a lifetime. I whole-heartedly recommend Lark Tours to anyone who wants to see Africa."
Sincerely, Robert - Washington, DC
"The trip that you planned for us was flawless! I cannot thank you enough for all that you did to make it so great. MalaMala Camp certainly was the highlight for me because I absolutely love the safari experience. The ranger that was assigned to us was Bryan - and he was the key to making our stay a real adventure. I cannot say enough good things about him - an absolutely charming and expert young man!
All of your arrangements were outstanding. The hotel in Cape Town was truly wonderful and the guide, Greg, was outstanding. He did a lot of extras for all of us. He was always on time, very informative and likeable, and a very nice man always willing to accommodate us.
Jack and I were thrilled with our entire trip. Thank you for doing such a fine job for us. You can be assured that I will be telling all my friends about this trip and about you and your fine company.
I truly hope that another safari is in my future. If that happens, you may be assured that I will be getting in touch with you!
Happy New Year."
Best Regards, Ramona & Jack - Moorestown, NJ
"My wife and I just got back from our East African honeymoon, which we organized through Lark Tours. I did extensive research and spoke with many different companies before coming across Lark Tours, and as soon as I did, it was clear that they were vastly superior to even the most well-established travel companies. The team at Lark Tours has the resources, patience, flexibility, and knowledge to take you exactly where you need to go… and at a fraction of the cost. They do not force you into any specific itinerary or any specific lodge that serves their interests above yours. In the purest sense, they are a service provider, where the customer is king – and that is why their service is unmatched. Each time I called with a question or another impossible request, Basil and his team responded immediately and worked with me to make sure our honeymoon was everything we wanted it to be. And unlike most of the other companies I called, the specialists at Lark Tours who picked up the phone had actually been to Africa and had come back with an infectious passion. That passion is what drives their unparalleled service and makes the team at Lark Tours an absolute delight to work with. I would recommend Lark Tours to anyone who is traveling to Africa and will certainly use them on any future trip that I might be lucky enough to take."
Very truly yours, Jeff & Coble - Houston, TX
"I have asked my son to help me put a letter together telling you of our trip of a lifetime with Lark Tours. Neither one of us has ever had such an adventure and it warmed my heart to share this experience with my son. Your help was invaluable in attaining this feat. Everything went smoothly from leaving by plane out of Philadelphia, to our arrival in South Africa. Visiting Cape Town and Johannesburg was both informative and enjoyable. Cape Town exceeded our expectations! Greg (our guide in Cape Town) was knowledgeable, informative and pleasant throughout our time together. Cape Cadogan was charming and quaint - so much nicer than staying at a huge hotel. It had a family feeling of staying at someone's home. Good choice! Your tour people were knowledgeable, personable and all around nice young men. You have a great team in place with them.
But, the safari was by far the most exciting adventure I have ever encountered. I rode an elephant, walked with the lions, chased along with a cheetah, watching him capture an impala for dinner. We had some funny encounters also. We saw Mohawk, a male lion, mating with a female lion. That was a hoot. His poor brother had to stay on the airstrip (which handles the private planes that come into MalaMala), where he gave two huge roars then just flopped over and went to sleep. It was hysterical. The food was very enjoyable, no problems with that. (although I did become a vegetarian for two weeks - I just couldn't put my mind around eating an animal I saw earlier). At MalaMala, the accommodations were fantastic. Our guide, Ryan, was the best part of our stay. He drove his vehicle like Mario Andretti!! We ran over trees, thru bushes, you name it, we did it. He had incredible eyesight - he actually saw the cheetah running and started chasing after him, so that we were able to see the kill.
Victoria Falls was great. The wine tasting visit was mediocre at best. The young lady who was serving the tastings acted like she was bored out of her mind. She did not explain the wines to our satisfaction. You could probably skip this part of the trip. Everything else was perfect!! My son and I are exceptionally pleased with the tour you put together for us. This experience will last me a lifetime!"
Connie & Greg - Cherry Hill, NJ
"Thanks so much for planning what our entire family agrees is our best vacation ever! (And that is saying a lot since we travel fairly extensively!!) Your suggested itinerary worked out perfectly. The guides, accommodations, and dining experiences were all top notch. The up front preparation you put in and shared with us made this trip one that had no problems along the way whatsoever - for once we even (for the most part) took exactly the right clothing with us, not too much and not too little! As you know, we were so pleased we are already working with you on our next possible trip to Africa. In addition, we have referred you to a friend that may be interested in a safari adventure. Thanks again - we are looking forward to our next African trip and working with you to put it together!"
Steve & Family - Waunakee, WI
"We are home from our wonderful African Safari and still find ourselves lost to the call of the wild. It was a spectacular trip and one we'll never forget.
Besides the natural wonder of Africa, the trip itself could not have been better. Thanks to your detailed planning, careful preparation, and attention to our specific requests, the travel, accommodations, and handling was flawless.
This was a last minute trip, as you well know, and I was not sure we could pull it off. But you did! And I must thank you for being so committed and attentive to my specific requirements.
As for the trip itself, the itinerary, the hotels, and the activities made for a unique experience. It was a blend of luxury and rustic, activity and relaxation, observation and participation. I would recommend it to anyone. When I first considered this trip I was a bit trepidatious about traveling within Africa, but your guides were not only efficient and knowledgeable, they were courteous, flexible and even entertaining. Not once in our travels did we feel unwelcome or uncomfortable.
I have had the good fortune of extensive international travel. This was the first time I chose to select a tour company online. I started by choosing three companies based upon the website information. I was seeking a company that had firsthand knowledge or Africa and that could speak from experience when I asked specific questions. I sent an email to all three on the same evening and within 30 minutes I had received a call from you. That got my attention, especially because I knew I was working with limited time. I continued to work with two of the three companies but found that you were prompt and responsive and immediately recognized our urgency. My choice to book with you was the right one. Thank you.
I don't know if I'll get to Africa again, but if I did, I would not hesitate to contact you for booking my trip."Sincerely, Tisa & Steve - Jupiter, FL
"My son, David, and I had a marvelous time! We cannot express sufficiently our gratitude to you and your company for providing the perfect safari. In three days we saw EVERYTHING, and our driver (who was excellent) couldn't believe that we saw, in three days, animals many never see in a ten-day safari. We loved the accommodations you chose especially.
I will plan to recommend you to any and all considering mission trips to the area. Everyone from my parish now wants to do what we have done regarding tacking a safari on to the mission trip. I will be in touch."Cheers, Joe - Southberg, CT
"Lark Tours listened to what we wanted and then did a very professional job of planning and documenting the custom tour we requested. They provided very useful guidance for us to do the government paperwork, get the required shots and medicines, and to equip ourselves properly for the trip. Our Lark Tours guide was experienced, knowledgeable, and interested in our satisfaction. Thanks for a great trip!"
John - Pittsboro, NC
We made it back safely. I just wanted to let you know that we had such a wonderful time, and everything was so well planned. This was absolutely the best trip EVER.
I cannot say enough about the coordination of the trip, accommodations, and the tour guides. The tour guides’ knowledge and personable attributes were impeccable. We loved all of them, and it was truly a memorable experience.
From Greg (Capetown) to Brian/Wendham (Zimbabwe), simply wonderful, wonderful people to be with, especially since we were with them pretty much the whole day for multiple days. We enjoyed them so much. They were all on time waiting for us at the airport.
Staying at 51 on Kloofnek started spoiling us from the beginning of the trip. We are now accustomed to having fresh fruit and breads for breakfast everyday and sit around waiting to be served at home. Sake (can’t remember his wife’s name…I’m bad with names) were very pleasing and filled us in on some culture differences in the foods we were eating. The beds are heaven there.
In Zimbabwe, we felt as if we were staying at an English estate and were touring the grounds….lol The view of the Falls was breathtaking, especially seeing others zip line across the falls. The experience while there was exciting with the ‘walking with the lions’ and ‘elephant ride’ tours. The river tours both in Zimbabwe and Botswana were relaxing.
In Mala Mala, everyone there (staff and guides) was so nice and accommodating until it was surreal. We lucked out in getting a young, vibrant, energetic guide that found humor in teasing me the whole trip to scare me about the animals. We are keeping in touch with him through Facebook now.
The service in all the countries we visited were a step ahead of the rest; we are thinking of moving out of the U.S….lol. We even enjoyed the Metcourt Laurel hotel…loved the décor and location.
Our bar was set high before this trip, but this endeavor definitely took it to new heights. On behalf of Dr. & Mrs. Franklin, Ms. Howard, Mike and I, we would like to thank you and Lark Tours for planning such a wonderful trip to a tee. I have already referred your agency to several people after telling them about the trip.
We are already planning another trip for 2012."
Vivian - Atlanta, GA
"I love to travel and love an adventure, however when we decided to go to Africa we were lost and overwhelmed with the endless information and options. Lark Tours helped us navigate the information, listened to us, and then built a trip around our needs. They exceeded our expectations and gave us an experience that we will never forget. Thanks so much!"
Chris - Seattle, WA
"Just wanted to drop you a note and tell you how well the trip worked out. MalaMala was incredible as was Victoria Falls. Also, I found that the people you had arranged to meet us at every step of the way greatly reduced the stress of being in uncertain locations. Thanks again!"
Bruce - Katonah, NY
"Our trip was fantastic! Everything was perfect. My husband is now sorry he wasn't able to go, so we will probably be planning another trip with you. Thanks for all the arrangements - they were wonderful and our guides were very informative and professional. Everything was so great!"
Jane - Paducah, KY
"This is the best trip I have ever had - it was the trip of a lifetime! We have traveled extensively over the years to many places all over the world and this was one of the best trips that I have ever been on. I really liked the way that it was organized. We visited Cape Town, Sabi Sands Game Reserve, and Victoria Falls. Guides picked us up at the airports, drove us to all attractions, hotels, restaurants, and answered many questions about the culture and people. The game drives were especially entertaining. We saw all of the Big Five, plus zebras, giraffes, wart hogs, hippo, monkeys, cheetah, and even snakes. Cape Town was truly lovely, especially with Alistair as our Lark Tours guide. We would have missed so many things if we had not had him to explain and teach us. He was extremely knowledgeable and was able to answer all the questions we had. He was fun to be around and was able to read the needs of the group and change things as needed. Another highlight or the trip was the food. South Africa takes its food seriously; the restaurants Lark Tours selected were all first class. Larks Tours made sure that all went well. If we plan another trip to Africa, I will not hesitate to work with Larks Tours again. Thanks for planning such a wonderful trip!"
Anne & David - Murray, KY
"We didn’t know what to expect but our trip was just awesome! The safari was the most memorable part of the vacation especially because we saw some very unusual things including a leopard killing an impala and then dragging it up a tree! Cape Town was also great and our guide there was really good. Overall we did not have any problems and we enjoyed everything!"
Kathryn & Wesley - Tequesta, FL
"I am back home from my absolutely wonderful SA vacation! I have to say, the Notten's Bush Camp safari experience was the highlight, aside from getting to spend 10 days with my daughter. Notten's is a wonderful place. Lots and lots of fun. I can't thank you enough for all of your help and advice. I would recommend you to anyone in need of travel services in Africa. Thanks so much!"
Robin - Wellesley, MA
"Fantastic trip to Cape Town, MalaMala, and Victoria Falls with Lark Tours!!! This was my second trip to Africa and it had by far the nicest accommodations, easiest transfers, best guides in each locale, and we were treated with old-fashioned kindness and respect, thanks to Basil and Lark Tours. My husband and I were satisfied with our first trip to Africa with Abercrombie & Kent, but this trip with Lark Tours was an easier, better arranged trip with excellent guides, excellent food, and polite, friendly folks who were anxious to follow our desires and, as far as possible, our timetable. I am and have recommended Lark Tours to friends and family and anyone even considering a trip to Africa!"
Madge - Gainesville, GA
"I appreciate all the time you spent on planning our trip. It was very easy getting a hold of you and communication was always timely. I would certainly recommend working with your tour company to other interested persons. Thank you again."
Melissa - Denver, CO
"The trip was fabulous! Greg (Lark Tours Cape Town guide) was excellent, accommodating, patient, and we all loved him. The Victoria Falls Hotel was gorgeous, and felt almost like a movie set – it was beautiful! We are all veteran travelers and we all agree that this vacation with Lark Tours received high marks – we would go back in a minute!"
Dorothy - Rockville Center, NY
"Just a quick thank you for all your help in organizing our South Africa trip. We had a wonderful time and really appreciate all that you did to help make it a trip of a lifetime. MalaMala was great for game viewing and Ulusaba was wonderful. We would go back in a heartbeat. Victoria Falls was beautiful and our guide was excellent. Cape Town was great and Eleven Sedgemoor was a perfect place to see it from. Our Lark Tours guide was wonderful. I would definitely go back and spend more time in Cape Town. Overall, it was a GREAT trip. Thank you for your help in arranging it and thanks again for all that you did to make our trip so wonderful."
Warm regards, Terry, Matt, Chase & Gus - College Station, TX
"This trip was the experience of a lifetime! It was great! Cape Town was amazing. The safaris were amazing. Greg (Lark Tours guide in Cape Town) did a fabulous job. I had a great time."
Ann - Great Neck, NY
"I want to tell you that we all felt our trip to South Africa with Lark Tours was an exceptional, once-in-a-lifetime experience. The trip was absolutely wonderful. The sights and scenery left us speechless. Thank goodness we had cameras! Your planning was superb and made the trip so enjoyable. We are still reminiscing about it. Everything about the trip was first class!"
Jane - Tenafly, NJ
"Greetings! We had a fabulous tour of South Africa with your company! Seeing the animals on safari was a life-long treasure...and the accommodations were everything we could have wanted! Being able to experience the beauty of the cities and countryside of South Africa, as well as the grace of the local people, was a wonderful gift! I felt like we got a true sense of the inner beauty and rich natural resources of South Africa! Thanks for accompanying us. You were a great and gracious host. Thanks for so many wonderful memories!"
Best regards, Emily - Vancouver, BC, Canada
"My trip with Lark Tours was the experience of a lifetime! The elephant safari was especially fabulous! The service at our accommodations and our guides were outstanding. We all agreed that we want to return. My grandsons had such a great time that they plan on going on another trip with their parents."
Risha - Great Neck, NY
"Cape Town was a fantastic city to visit. The townships were fascinating and my favorite part. The food was delicious and I enjoyed eating exotic foods like warthog. Our accommodations at 51 on Kloofnek were 5-star. The views from Table Mountain were absolutely breathtaking. I enjoyed the animals in Kruger especially watching as a herd of over 50 elephants come to a watering hole and playing in the water. The people of South Africa were friendly and fascinating. Lark Tours did a fantastic job and I would absolutely go back to southern Africa again."
Drell - Denton, TX
"We had a great trip! We all LOVED the trip; it could not have been better. I've already made a few Lark Tour referrals to others interested in traveling to South Africa. We had a fabulous time and so enjoyed being with Basil. He does a super job. Anyway, I hope your travels are going well. We really had the best trip, and you were responsible for that and it is greatly appreciated. You couldn't have done a better job for us; truly! Thanks again for such a fabulous trip and memories."
Susan - Winona, MN
"I enjoyed my trip immensely and thought the service was excellent. The Lark Tours guides were great and accommodated all our needs. The safari was the best experience I have ever had!"
Nina - New York, NY
"I want to thank you so much for the arrangements. All the air connections were perfect and contributed to what we consider a trip of a lifetime. Please feel free to use us as references with potential clients. The first safari was at Pafuri Camp in the northern part of Kruger. The setting for the camp on a river was stunning and the accommodations and food were outstanding. The management of the camp was extremely professional, but the best part was the diversity of wildlife and habitat, the close proximity of the wildlife to the camp and above all the knowledge and professionalism of the guides. The second safari was close to the middle part of Kruger. Our guide was extremely knowledgeable and we saw loads of lion, giraffe, buffalo, elephant as well as a rhino. The experience on this drive was outstanding. In closing I want to thank you again and hope my remarks will aid you in helping other clients. Please feel free to use us as references."
Ralph & Betty - Fairfax Station, VA
"Hi Basil, ...let me just say, perfection. We had the most wonderful time. You got what I wanted and delivered. Everything we wanted and more. Thanks so much."
Lisa - Boca Raton, FL
"This Lark Tours vacation in South Africa was probably the most amazing adventure I have ever been on!"
Zach - Great Neck, NY
"Cape Town was beautiful and I enjoyed all the activities that Lark Tours planned for us. I loved Greg (Lark Tours guide in Cape Town), he is knowledgeable and did a great job. The food and restaurants were excellent. Cargills (restaurant in Cape Town) made a real chocolate lover out of me. The weather and accommodations were wonderful. I loved the herd of elephants we saw playing in the water in Kruger National Park as well as the lioness that was only a few feet from our vehicle. Lark Tours took good care of us and I don’t know how we could have done this kind of a trip without them. Colin did a great job and we would definitely go back."
Dana - Denton, TX
"We returned on Saturday, and Brian and I both agreed, it was by far one of the best vacations we have been on – thank you! All your suggestions / recommendations were spot on. I can’t say enough about how wonderful Greg was, and how much we enjoyed having him with us. We were actually both sad when he left us at the airport.
Cape Town was great, as you know, we could have easily spent a week there, and still would not have touched upon all there was to do – the hotel was perfect, and the staff there was both friendly and very knowledgeable.
We liked Mala Mala, but loved Notten’s. Again, you were absolutely correct, the safari’s at Mala Mala were better, but the “overall feel” of Notten’s was amazing. We were also there with an great group of people. We saw a leopard kill, and we also saw a lion pride of seven that had killed a buffalo shortly before we had arrived.
We have already committed to St. Barths for next year – my hope is to go back the following year. I think I am now ready for the Masai Mara and Serengeti.
Thank you again, I would recommend you and Lark to anyone I know planning travel in Africa! Cheers!"
Darci - Newport, RI
"I want to take this moment to thank you for organizing such a wonderful and memorable trip as my family experienced this Christmas in South Africa. Lark Tours flawlessly organized our days and adventures. You seamed our travels to new places with our reunion with family over the holiday perfectly: filling our days with the right amount of activities and relaxation. We loved the elephant rides, the surfing (especially the shark sirens), the game drives, etc.
You guide Greg was invaluable. He is a kind, gentle soul who loves his country and the history and sites it has to offer. Our family felt we had made a life long friend who we officially “adopted” on our last day. Greg was attentive to our needs: helping me purchase a cell phone on our first day (a great bargain at R175 with Simm card included), managing long lines for lunch and Table Mountain as though we were the only ones there, etc. His humor had us all laughing and kept us entertained during our 1 ½ hour wait to get off Table Mountain with wind chills close to freezing and being stuck in traffic on the mountain for hours – he made it feel like minutes with his wit and charm. His knowledge of the history of South Africa was relayed with interest. No boring lectures for my teenagers to tune out but stories that will keep their interest in that beautiful part of the world forever.
Lark Tours handled the glitches in our travel with calm professionalism. You were a comfort especially to me (as I get a bit uptight when traveling and missing connections) as you rearranged our reservations and talked me through the process of changing our flights - All at no fault to Lark Tours but to Mother Nature who chose our travel day to dump a foot of snow. I can tell you that my husband and children are forever grateful to you, as they have never seen me calm down so quickly as I did after my phone calls with you.
If I were to do the trip again, I would not change a thing. It was so well planned and that truly made a difference to how much we were able to see and experience and how relaxed we were able to be. Thank you for all your help; you were a pleasure to work with."
Fondly, Meredith, Bill, Hannah, & Eric - South Hamilton, MA